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Charles Darwin University

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Certificate IV in Frontline Management

Course Code: BSB40807

Certificate IV in Frontline Management
Related Study Areas
Business, Administration & Sales 

Description
This qualification is part of the Business Services Training Package. It reflects the role of individuals who take the first line of management in a wide range of organisational and industry contexts. They may have existing qualifications and technical skills in any given vocation or profession, yet require skills or recognition in supervisory functions. Typically they would report to a manager.

Subjects
Core: Show leadership in the workplace; Implement operational plan; Monitor a safe workplace; Promote team effectiveness. Electives: Coordinate implementation of customer service strategies; Address customer needs; Address customer needs; Report on financial activity; Coordinate business resources; Implement workplace information system; Promote innovation in a team environment; Make a presentation; Maintain business technology; Implement continuous improvement; Lead and facilitate off-site staff; Promote products and services; Manage projects; Establish networks; Analyse and present research information; plus more.

Entry Requirements
Certificate III in Frontline Management or equivalent; or relevant employment experience.

Related Job Outcomes
No related job outcomes were found for this course.

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