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William Angliss Institute of TAFE

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Certificate III in Retail Supervision

Course Code: WRR30102

Certificate III in Retail Supervision (02)
Related Study Areas
Business, Administration & Sales 

Description
This qualification forms part of the Retail Training Package. It has been designed to develop the skills and knowledge of those employees who wish to enter into a supervisory role, who would be responsible for coordinating and supervising other staff members.

Subjects
Core: Coordinate interaction with customers; Coordinate work teams; Maintain employee relations; Maintain store safety; Maintain store security. Electives: Coordinate sales performance; Coordinate retail office; Operate retail information technology systems; Maintain and order stock; Produce financial reports; Plan assessment; Conduct assessment; Review assessment; Train small groups; Coordinate merchandise presentation; Profile a retail market; Develop ideas for workplace innovation; Recommend liquor products; Recommend health and nutritional products; Monitor food safety program; Recommend and fit clothing and accessories; plus more.

Entry Requirements
Students must show satisfactory knowledge of the industry either through employment experience or prior study. Some training providers require applicants to be employed under a traineeship.

Related Job Outcomes
Sales Assistant

Job Outcomes and Earnings

Sales Assistant (Earning Potential starting at $33,800)
Sales Assistants (General) sell goods & services, such as food, clothing, hardware, household appliances, office supplies & cosmetics, in retail & wholesale establishments.

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