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William Angliss Institute of TAFE

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Certificate III in Retail Operations

Course Code: WRR30202

Certificate III in Retail Operations (02)
Related Study Areas
Business, Administration & Sales 

Description
This qualification is part of the Retail Training Package, Retail Operations stream and provides training for employment as a sales representative. It provides advanced training for more experienced employees in the retail industry in specialist product areas and staff supervision.

Subjects
Core: Build relationships with customers; Profile a retail market; Apply store security systems and procedures; Maintain and order stock; Monitor in-store visual merchandising display OR Create a display for a small business. Electives: Coordinate retail office; Operate retail information technology systems; Produce financial reports; Plan assessment; Conduct assessment; Review assessment; Train small groups; Coordinate merchandise presentation; Maintain store safety; Maintain store security; Develop ideas for workplace innovation; Recommend liquor products; Recommend health and nutritional products; Monitor food safety program; Recommend and fit clothing and accessories; plus more.

Entry Requirements
Certificate II in Retail Operations or equivalent experience. Some training providers require applicants to be employed under a traineeship. Entrance requirements vary between providers.

Related Job Outcomes
Sales Representative; Sales Assistant

Job Outcomes and Earnings

Sales Representative (Earning Potential starting at $50,544)
Sales Representatives represent companies to sell their goods & business services to wholesale & retail establishments.

Sales Assistant (Earning Potential starting at $33,800)
Sales Assistants (General) sell goods & services, such as food, clothing, hardware, household appliances, office supplies & cosmetics, in retail & wholesale establishments.

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