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William Angliss Institute of TAFE

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Certificate II in Retail Operations

Course Code: WRR20102

Certificate II in Retail Operations (02)
Related Study Areas
Business, Administration & Sales 

Description
This qualification is part of the Retail Training Package, Retail Operations stream. It is designed as the standard entry-level qualification for those wishing to develop the skills and knowledge to begin a career in the retail industry.

Subjects
Core: Communicate in the workplace; Apply point of sale handling procedures; Interact with customers; Work effectively in a retail environment; Operate retail equipment; Perform routine housekeeping duties; Apply safe working practices; Minimise theft; Perform stock control procedures; Balance register/terminal. Plus electives.

Entry Requirements
No minimum education. Some training providers require applicants to be employed under a traineeship.

Related Job Outcomes
Sales Assistant

Job Outcomes and Earnings

Sales Assistant (Earning Potential starting at $33,800)
Sales Assistants (General) sell goods & services, such as food, clothing, hardware, household appliances, office supplies & cosmetics, in retail & wholesale establishments.

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