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William Angliss Institute of TAFE

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Certificate II in Retail

Course Code: SIR20207

Certificate II in Retail
Related Study Areas
Business, Administration & Sales 

Description
This qualification is part of the Retail Training Package. It provides the skills and knowledge for an individual to be competent in a range of activities and functions requiring basic retail operational knowledge and limited practical skills in a defined context. Work would be undertaken in various retail store settings, such as specialty stores, supermarkets, department stores and retail fast food outlets. Individuals may work with some autonomy or in a team but usually under close supervision.

Subjects
Core: Apply point-of-sale handling procedures; Interact with customers; Organise and maintain work areas; Communicate in the workplace; Operate retail technology; Work effectively in a retail environment; Perform stock control procedures; Apply safe working practices; Minimise theft.

Entry Requirements
No minimum education. Some training providers require applicants to be employed under a traineeship.

Related Job Outcomes
Sales Assistant

Job Outcomes and Earnings

Sales Assistant (Earning Potential starting at $33,800)
Sales Assistants (General) sell goods & services, such as food, clothing, hardware, household appliances, office supplies & cosmetics, in retail & wholesale establishments.

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