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William Angliss Institute of TAFE

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Certificate III in Tourism ( Retail Travel Sales)

Course Code: SIT30207
Duration: 6 months

The travel industry is one of the most exciting, diverse industries in which to gain a career. With the growth of online travel resources, the travel industry has
become a particularly competitive market which means specialist skills are now a necessity for delivering high quality, differentiated service.
Angliss Travel is the niche training division for the travel industry at the Institute.
With a strong national reputation in the industry Angliss Travel was awarded the Australian Federation of Travel Agents (AFTA) award for ‘Best Registered Travel
Industry Training Institution’ for three years running, and was inducted into the Hall of Fame in 2009.
This course includes live training on industry reservation systems such as Galileo, Amadeus and Sabre, which are used throughout the industry worldwide. Sales, Australian retail fares, international airfares, customer relations, destinations and travel products are also covered. An important element of the course is a number of industry visits and presentations which will give you an opportunity to network and develop contacts for future career opportunities in Australia and overseas. Students can participate in interstate or overseas travel to gain a better understanding of the travel experience, industry trends and career options. The cost is included in the tuition fee and past trips have included Bali, Fiji, New Zealand, Thailand and Vanuatu.

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